Rusti.Red

HVAC software pricing Every feature on every plan

The price changes only with the number of people who log in. There's nothing to unlock, and it's month to month.

Solo

For the one person shop

$45 / month

1 user

Start with Solo
  • Online booking, quotes, deposits, and invoices
  • Scheduling with arrival windows
  • Estimates signed on site, with or without signal
  • Reminders, follow-⁠ups, and review requests that go out on their own
  • Annual recalls with your booking link
  • Card payments at Stripe's rate, no fee from us

Team

For the office and the techs

$139 / month

Up to 5 users, then $19 each

Start with Team
  • Everything in Solo
  • Up to 5 users included
  • Each extra user $19 a month
  • Techs see their own jobs, the office sees everything
  • Techs join from a texted invite

Billed monthly. Change or cancel any time from the billing page.

Everything a job needs

Every feature, from the first call to the review, on both plans.

Book

  • Your own booking page, in your name and colors
  • Booking requests waiting on the schedule, with the homeowner's photos
  • A week board with arrival windows and a tech on each visit
  • A reminder the day before each visit
  • Customers reply C to confirm or R to reschedule, once your number is approved
  • On-my-way messages with the tech's name
  • Your booking link, texted to any customer

Estimate

  • Good, better, best on one estimate
  • An HVAC price book and templates on day one
  • Built at the unit, with or without signal
  • Signed on their phone or yours
  • An alert the first time they open it
  • Follow-ups on days 2 and 7
  • Estimate PDFs, with the signature

Do the job

  • Today's jobs on each tech's phone
  • One button for what's next: En route, Arrived, Complete
  • Photos, notes, and the homeowner's signature
  • What each kind of job needs before Complete
  • Equipment records: model, serial, filter size, refrigerant, and photos
  • Taps, photos, and notes that wait for signal

Get paid

  • A deposit invoice when a replacement is approved
  • The install job ready to schedule once the deposit is paid
  • The final invoice on Complete
  • Card payments by link or QR code, once Stripe is connected
  • Stripe's rate, with no fee from us
  • Cash and check recorded on the spot
  • Invoice reminders on days 3, 7, and 14
  • Invoice PDFs

Bring them back

  • Review requests two hours after payment, with one reminder
  • Straight to your Google review page
  • A recall eleven months after the job, with your booking link
  • Automatic messages only between 8 am and 8 pm

Run the shop

  • A dashboard: five numbers and what needs you
  • Every customer on one screen, with their text thread
  • Two-way texting from your number, once the carriers approve it
  • Message wording you can edit
  • Scheduled messages you can see and stop
  • Owner, office, and tech logins; techs see their own jobs, never your costs
  • Customers and price book brought in from Jobber, Housecall Pro, or any CSV
  • Your records and bookkeeper CSVs, any time
  • Two-factor sign-in
  • Light and dark modes, each person's choice

What the price covers

  • Every feature, on both plans
  • Card payments at Stripe's rate, with nothing added by us
  • Month to month, managed from your billing page
  • Your shop's texting number and the carrier registration
  • One-on-one support by message, right in the app

Questions

How does billing work?

Monthly, on the card on file. The owner can change the plan or the card from the billing page at any time.

Is there a free trial?

No. Billing is month to month, so the first month works as the trial, with every feature on from day one. If it's not for you, cancel before the second month starts.

How do I cancel?

The owner cancels from the billing page in a couple of clicks, with no phone call and no contract. Every feature stays on until the end of the month you've paid for, and after that you can still sign in and download your records at any time. Pick a plan again, and they're right where you left them.

Are there setup fees or add-ons?

No. Both plans have every feature, and the only thing that changes the price is the number of people who log in.

What counts as a user?

Anyone with a login: you, the office, and each tech. An invite counts once it's sent, and deactivated people don't count.

Can I switch between Solo and Team?

Yes, from the billing page at any time. Solo is one login, so switch to Team when you add the office or a tech.

What do card payments cost?

Stripe's standard fee, with nothing added by us. Payments go into your shop's Stripe account, opened through our setup, and you can always record cash and check.

Is texting included?

Yes. Your shop gets its own number, and we handle the carrier registration, which usually takes one to three weeks. Until then, automatic messages go by email, and a text you tap opens your phone's Messages app with the words ready to send.

How long does setup take?

About ten minutes. Name your shop, add your logo and phone, and start from an HVAC price book and quote templates that are already filled in. Card payments start when you connect Stripe, and texting when the carriers approve your number.

Do I have to build a price book?

No. Every shop starts with an HVAC flat-rate price book: a diagnostic fee, refrigerant by the pound, capacitors, contactors, motors, thermostats, tune-ups, a maintenance plan, and replacements at good, better, best. Change any line, or bring your own in as a CSV.

Can I bring my data from Jobber or Housecall Pro?

Yes: your customers and your price book, from the CSV exports both tools give you. Upload each on the Import page and check the matched columns. Jobs, quotes, invoices, and history stay in the old tool.

How do my techs get started?

Text them an invite. They open the link, set a password, and see their own jobs for the day, with one big button for what comes next: En route, Arrived, Complete.

Does it work on a phone?

Yes. The owner, the office, and every tech use the same Rusti.Red on a phone or at a desk, and a phone can add it to its home screen like an app.

What if there's no signal at the unit?

Keep working. Today's jobs stay on the phone, and quotes, signatures, photos, notes, and cash or check payments wait in a queue and send when the signal is back.

Will it chase quotes and invoices for me?

Yes. Quote follow-ups go out on days 2 and 7 until the quote is approved or declined, and invoice reminders on days 3, 7, and 14 until it's paid. Like every automatic message, they go out between 8 am and 8 pm, from your own number once the carriers approve it, by email until then.

Can I take a deposit on a replacement?

Yes. When the homeowner approves a replacement, the deposit invoice is ready right there, at 25% unless you change it. They pay by cash or check, or by card once Stripe is connected, and the install is ready for the office to book.

Do homeowners need an app?

No. They book, read their quote, sign, and pay from a link, in the browser on any phone or computer.

How do reviews and recalls work?

Add your Google review link in Settings, and two hours after a final invoice is paid, the homeowner gets a review request, with one reminder three days later. Eleven months after the job, a recall asks if it's time for a tune-up, with your booking link.

Can my bookkeeper get the numbers?

Yes. Download your invoices and payments as CSV files for any date range up to a year, and send them to your bookkeeper.

How do I get help?

Open Help in the app's menu and send us a message, for one-on-one support on both plans. If you're not signed up, email [email protected].

Set up in about ten minutes

Name your shop, add your logo and phone, and start from an HVAC price book that's already filled in. Month to month.

Get started

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HVAC business software for residential shops. Every feature on every plan, month to month.